Source-Connect Bridge Explained
The Pro Audio SuiteAugust 27, 2025x
30
00:17:0731.48 MB

Source-Connect Bridge Explained

Ever been caught in a panic when Source-Connect 3 won’t talk to Source-Connect 4? You’re not alone. In this week’s Pro Audio Suite, the team dives into the Source-Connect Bridge—what it is, why it exists, and how it can save your session. Robbo shares a real-world case of a talent stuck between versions, Robert explains how the Bridge works behind the scenes, and George breaks down when it’s the best option (hint: travelling VO talent on Windows, we’re looking at you). We also get sidetracked on long VO sessions, Apple’s memo banning typewriters in 1980, and why agencies sometimes make a 10-second tag take two and a half hours. Whether you’re a studio, talent, or just someone who’s had “version hell” ruin your morning, this episode is a must-listen. 🔗 Find out more at www.proaudiosuite.com Sponsors:
  • 🎙️ Tri-Booth – Get $200 off with code TRIPAP200 at tribooth.com
  • 🎤 Austrian Audio – Making passion heard

00:00:00
(Transcribed by TurboScribe.ai. Go Unlimited to remove this message.) Y'all ready to be history?

00:00:01
Get started.

00:00:01
Welcome.

00:00:02
Hi.

00:00:02
Hi.

00:00:03
Hi.

00:00:03
Hello everyone.

00:00:05
To the Pro Audio Suite.

00:00:06
These guys are professional.

00:00:08
They're motivated.

00:00:08
With Tech the VO stars.

00:00:10
George Witton, founder of Source Elements.

00:00:12
Robert Marshall, international audio engineer.

00:00:14
Darren Robbo-Robertson and Global Voice.

00:00:16
Andrew Peters, thanks to Triboo.

00:00:18
Austrian Audio, making passion heard.

00:00:20
Source Elements, George the Tech Witton and Robbo

00:00:23
and AP's international demos.

00:00:25
To find out more about us, check theproaudiosuite

00:00:27
.com.

00:00:28
Line up, man.

00:00:30
Here we go.

00:00:32
And welcome to another Pro Audio Suite.

00:00:34
Thanks to Tribooth.

00:00:35
Don't forget the code.

00:00:37
T-R-I-P-A-P-200.

00:00:39
That will get you $200 off your Tribooth.

00:00:42
And Austrian Audio, making passion heard.

00:00:46
Now, you had a bit of an incident

00:00:48
over the weekend.

00:00:49
Or actually, it was probably yesterday.

00:00:51
Robbo, with someone using Source Connect 3, trying

00:00:56
to connect with someone on Source Connect 4.

00:00:58
Other way around.

00:00:59
Yeah, actually.

00:01:01
I've had someone call me and they were

00:01:04
having some trouble with Source Connect.

00:01:05
In fact, they were panicking.

00:01:07
They were shitting themselves.

00:01:08
They had a session at 8 o'clock

00:01:09
in the morning.

00:01:10
And they downloaded their two-day license for

00:01:13
Source Connect.

00:01:14
And she got in touch with me because

00:01:16
she was panicking that there was no license

00:01:18
popping up in her iLock.

00:01:20
So, it kind of clinked with me that

00:01:22
perhaps she downloaded a 4, not realizing that

00:01:26
4 was the only one you could do

00:01:27
that with.

00:01:27
I actually found out that from Robert later

00:01:29
on.

00:01:30
But anyway, long story short, I got in

00:01:32
touch with Robert and he talked me through

00:01:34
the process of the bridge, which was going

00:01:37
to be the original plan because Robert kindly

00:01:41
dropped a 3.9 temporary license in this

00:01:44
lady's account to get her going.

00:01:46
But if she had to go the other

00:01:48
way with 4, we were going to use

00:01:50
the bridge.

00:01:51
And I'd never even heard of the bridge.

00:01:53
Every time we've discussed Source Connect 3 and

00:01:56
4 compatibility on this show, my understanding was

00:01:58
that they didn't talk at all.

00:02:00
So, anyway, we found the bridge and I

00:02:02
was shocked at how easy it is to

00:02:03
set up and how well it worked.

00:02:05
So, I kind of figured it would be

00:02:07
worth talking about today because I reckon it

00:02:10
would be a headache solver for a lot

00:02:12
of people.

00:02:13
It will.

00:02:13
I mean, I think there's a number of

00:02:15
advantages to considering the bridge.

00:02:18
It's true that bridges add latency because you're

00:02:23
going through two systems instead of one, so

00:02:26
it's not a direct connection.

00:02:28
But there's certain situations where it might be

00:02:30
almost best.

00:02:33
If you think about a voice talent who's

00:02:35
on the road with a Windows machine, they

00:02:39
can't get their ports forwarded.

00:02:40
Source Connect 3 really needs or wants port

00:02:43
forwarding.

00:02:44
Source Connect 4 doesn't need port forwarding.

00:02:46
So that talent who's on the road on

00:02:48
a Windows machine would be much better off

00:02:50
connecting via Source Connect 4.

00:02:53
And if they have a studio who, for

00:02:57
whatever reason, is still using version 3, then

00:03:00
the bridge might actually be preferred in that

00:03:03
situation at least because you know you're going

00:03:06
to get through to the bridge and you

00:03:07
assume the studio is set up.

00:03:08
And then you don't have to worry about,

00:03:11
will my ports work or not?

00:03:13
A little bit different for Mac users.

00:03:16
You know, Mac Source Connect 3.9 to

00:03:18
3.9, it has other means of getting

00:03:20
through without ports, so that's generally not as

00:03:23
big of a problem.

00:03:24
That traveling with Source Connect is really just

00:03:26
an issue for Windows users.

00:03:28
But the new issue that's starting to come

00:03:30
up is that Sequoia, for example, and the

00:03:33
newest Mac operating systems are really starting to

00:03:35
give a bit of trouble to Source Connect

00:03:37
3.

00:03:38
Like the nightmare situation would be, imagine a

00:03:43
talent running a really old Mac operating system

00:03:46
like Sierra that cannot do Source Connect 4.

00:03:51
And then the studio, fully updated, and they

00:03:54
can't do Source Connect 3 because Sequoia and

00:03:57
whatnot is having trouble with Source Connect 3.

00:03:59
So now, again, the bridge is the only

00:04:01
way to get across that one reliably.

00:04:03
And they're not as bad as, you know,

00:04:06
they're very quick to set up.

00:04:08
They're on everybody's dashboard.

00:04:09
I was surprised how simple it was to

00:04:11
set up.

00:04:12
I mean, literally, you go into your account,

00:04:13
you click on Bridge, you click the person

00:04:15
you want to connect to, thinks about it

00:04:18
for 30 seconds, 60 seconds, and bang, you're

00:04:22
good.

00:04:22
And then all you've got to do is

00:04:24
go back to your, whether it be 3

00:04:26
or 4, go back to your Source Connect

00:04:28
plug-in, and just instead of selecting the

00:04:31
person you're connecting to directly, you can select

00:04:34
the bridge.

00:04:35
Really simple.

00:04:36
So the one difference is that both people

00:04:38
have to connect to the bridge.

00:04:40
The bridge doesn't dial out to anybody.

00:04:42
Both ends dial.

00:04:43
And the bridge contact shows up on each

00:04:46
person's or each side's contacts list.

00:04:49
And in most cases, you don't even have

00:04:51
to really worry about, you know, it's bridge

00:04:53
792445.

00:04:54
But really, in most cases, people don't have

00:04:57
multiple bridges going simultaneously.

00:04:59
So it'll probably be the only bridge that

00:05:02
shows up on your contacts list because once

00:05:04
you're done with that bridge, it will go

00:05:06
away from your contacts list.

00:05:08
Yeah.

00:05:08
And the timing is because it takes up

00:05:10
a crap load of room on the server.

00:05:12
Is that right?

00:05:13
Well, it's a real system.

00:05:15
So there are a limited number of bridges,

00:05:17
actually.

00:05:17
I think there's eight of them.

00:05:19
Right.

00:05:19
Wow.

00:05:20
But we've not really had an issue.

00:05:21
I think people don't realize what, you know,

00:05:25
and they don't care.

00:05:26
They just want it to work.

00:05:27
But the amount of engineering and making that

00:05:29
automate and work that easily is, it's not

00:05:33
trivial at all.

00:05:35
It's pretty impressive that it does what it

00:05:37
does.

00:05:37
And, again, they put in that time, money,

00:05:40
and effort into building a system for free

00:05:44
that is really temporarily solving a problem until

00:05:48
everybody moves to the new version.

00:05:50
It's pretty cool that it's just there.

00:05:53
Yeah.

00:05:54
Three and four were so different, just to

00:05:56
fill everyone in, three and four are so

00:05:58
different that three does not connect to four,

00:06:00
thus the need for the bridge.

00:06:02
But also, for us, it made a lot

00:06:04
more sense to make something like the bridge

00:06:07
than to significantly delay and invest in a

00:06:12
huge feature that would only be useful for

00:06:15
maybe two years.

00:06:17
And then what's the point of the connections

00:06:20
to three within four?

00:06:22
I'd never seen it, and Robbo was talking

00:06:24
about it before we started recording this.

00:06:26
And so we did it, he said, jump

00:06:28
on and let's connect via the bridge, which

00:06:30
we did.

00:06:30
And I was like, holy shit, that was

00:06:32
really easy.

00:06:34
The bridges do cancel out, auto-restore, auto

00:06:38
-replace.

00:06:39
I would say that technically it's better to

00:06:42
connect directly between versions, but if there's any

00:06:44
reason why you or the studio can't use

00:06:47
whatever other version, the bridge is there.

00:06:51
And as you said, they're easy to use.

00:06:54
And unfortunately, I've seen some talent at times

00:06:58
where they're like, I'm on four, I need

00:07:00
to be on four because they're on Windows

00:07:02
and it's easier.

00:07:03
And the studio just went, no bridge, period.

00:07:05
Like, absolutely not.

00:07:07
And it's like, did you try it?

00:07:09
And they just throw down their whatever.

00:07:13
That's kind of annoying.

00:07:15
Yeah.

00:07:15
And what's your thought about the fact that

00:07:17
it's a bit like a car with a

00:07:20
meter and it has a clock.

00:07:22
And so when the clock gets below 15

00:07:25
minutes, you have 15 minutes to click add

00:07:27
more time.

00:07:28
If not because it's a limited resource, it

00:07:31
will cut the whole bridge off if you

00:07:32
don't keep on extending it.

00:07:35
Is that from both ends?

00:07:35
No, because the only end that manages the

00:07:38
bridge is the side that initiates it.

00:07:41
So if you call up the bridge, you're

00:07:43
calling it up for, you pick from your

00:07:46
contacts list who you want to connect with,

00:07:48
and it populates the bridge contact in your

00:07:50
contacts list and whoever you designated.

00:07:53
So then if you did that, you're the

00:07:55
person that's managing that bridge.

00:07:57
You have the clock.

00:07:59
You can do this from your cell phone.

00:08:01
If you're in the booth, you could have

00:08:02
your cell phone with a little clock clicking

00:08:04
away.

00:08:04
It's just a window.

00:08:06
You don't close it, and you just click.

00:08:09
I've got to be honest.

00:08:09
For me, for most of the Source Connect

00:08:11
sessions I do, half an hour would be

00:08:14
enough for maybe one or two tracks.

00:08:17
And if there was more, that extra 15

00:08:19
minutes, I mean, I think you can take

00:08:22
another 15 minutes three or four times before

00:08:24
you've got to actually refresh the whole thing.

00:08:27
Even more.

00:08:28
So it's funny how slow we are at

00:08:30
updating the web page.

00:08:31
It says 90 minutes, but the reality is

00:08:33
I think it gives you up to two

00:08:35
and a half hours of refreshes.

00:08:36
Well, there you go.

00:08:37
And that would be more than enough.

00:08:39
Should I ever do?

00:08:40
I fucking hope so anyway.

00:08:42
No, no.

00:08:44
Do you need at least two and a

00:08:45
half hours if you're doing a 10-second

00:08:46
tag?

00:08:50
Take 110.

00:08:52
Did I ever tell you that story?

00:08:55
When I was at George Pat's, I'd only

00:08:57
just left radio, and I was sort of

00:09:00
getting used to the, and I say this

00:09:02
in the nicest possible way, the pretentiousness of

00:09:04
advertising agencies, and we were launching a new

00:09:07
magazine.

00:09:08
It was called Take Five Magazine, and the

00:09:12
two Mels were in charge of the launch

00:09:16
of this magazine, and they did the TVC.

00:09:18
And Henry Zeps, who unfortunately has recently passed

00:09:22
away, RIP Henry, a great guy, they had

00:09:25
him down in a studio.

00:09:28
To do the tag, Take Five Magazine, out

00:09:31
now.

00:09:32
Two and a half hours later, Henry was

00:09:33
still in the booth and turned around and

00:09:37
said, listen, I've got to go.

00:09:39
If you don't have it by now, you'll

00:09:40
never have it, and left.

00:09:45
It sounds like that TV show, The Valkyries,

00:09:48
or what was it that you, the one

00:09:51
from England, where the guy's an actor?

00:09:53
Toast of London.

00:09:54
Toast of London, yeah.

00:09:55
Yeah, yeah, yeah.

00:09:56
Exactly.

00:09:57
Great show.

00:09:58
It's very funny.

00:09:59
But yeah, I've had sessions where it's like

00:10:02
the shorter the script, the longer the session,

00:10:04
and I'd won only a few weeks ago,

00:10:07
and it got to the point where I

00:10:09
just had to stop talking to make the

00:10:11
engineer jump in and start managing the session

00:10:13
because it was just getting right out of

00:10:15
control, and I thought, right, I'm just going

00:10:20
to not say anything, which then instigated the

00:10:23
engineer jumping in and going, look, I really

00:10:25
think we've got everything we need.

00:10:28
Unless there's something specific you need, I think

00:10:31
we're covered.

00:10:32
And eventually it was like, okay, great, thank

00:10:34
you, bye-bye.

00:10:36
At some point you just start doing it

00:10:37
exactly the same every time.

00:10:40
Like you just purposely.

00:10:41
I've had people come in here, though.

00:10:43
This is really weird.

00:10:45
I won't mention who it was, but a

00:10:47
voice talent came here during COVID and had

00:10:49
to do a session, and it's always the

00:10:51
thing, can you give us three in a

00:10:53
row of that short sentence or whatever, tag

00:10:56
or whatever.

00:10:58
This person did three in a row, but

00:11:00
they were all exactly the same.

00:11:01
Yes, people do that.

00:11:03
And then they go, oh, yeah, we actually

00:11:05
like the second one.

00:11:06
It's good, I think so.

00:11:09
Yeah.

00:11:10
It's just bizarre.

00:11:12
I think sometimes with your direction you've got

00:11:14
to be a bit clearer.

00:11:15
Can you give us three in a row?

00:11:17
I think it means to them, can you

00:11:19
give me three the way you hear it

00:11:21
in a row?

00:11:21
I think you've got to say, can you

00:11:22
mix them up, give us three in a

00:11:25
row or something like that, you know what

00:11:27
I mean?

00:11:27
Make it clear, because I've noticed that a

00:11:30
lot.

00:11:30
Add some variety, yeah.

00:11:31
Is it the same as what we say

00:11:33
when we say ABC?

00:11:34
Can you ABC that for us?

00:11:35
Yeah, give me an ABC on that or

00:11:37
three in a row, or a series of

00:11:39
three.

00:11:41
But that's why it's called ABC, not A

00:11:44
-A-A.

00:11:46
Actually, can you give me an A-A

00:11:48
and a B, please?

00:11:49
That's the Canadian version.

00:11:51
A-A-A.

00:11:53
A-A-A.

00:11:54
A.

00:11:57
I like A.

00:11:58
What do you think about B-A?

00:11:59
A.

00:12:00
I like C-A.

00:12:01
Yeah.

00:12:04
Well, since we're on a tangent, I've got

00:12:06
another good one for you.

00:12:07
It just stumbled into my inbox or my

00:12:10
whatever, wall or something, and it was a

00:12:13
memo.

00:12:14
I had to verify that this is actually

00:12:16
authentic, but it was a memo from the

00:12:18
executive staff at Apple in February 1st, 1980,

00:12:24
and the subject is called typewriters.

00:12:27
And it says, effective immediately.

00:12:30
No more typewriters are to be purchased, leased,

00:12:34
et cetera, et cetera.

00:12:36
Apple's an innovative company.

00:12:37
Live by the sword, die by the sword.

00:12:39
Yes, we must believe and lead in all

00:12:41
areas of word processing.

00:12:42
It's so neat, we all must use it.

00:12:45
And it goes on.

00:12:46
It says, by 1-1-81, no typewriters

00:12:48
at Apple.

00:12:49
And then it says in parentheses, Ken, get

00:12:51
rid of the deck word processor, A-S

00:12:53
-A-P.

00:12:55
You know who you are, Ken.

00:12:57
So at some point, SourceConnect 3 has to

00:12:59
go away and everybody has to move to

00:13:01
4 because technology marches on, you know.

00:13:06
It's so funny, you're caught in a corner.

00:13:08
Because if you don't improve the technology, then

00:13:10
everyone who wants to upgrade is pissed off

00:13:11
at you.

00:13:12
And then if you do upgrade the technology

00:13:13
and you have to move it forward and

00:13:15
then you have to leave something behind, everybody

00:13:17
who wants to hold on to their old

00:13:18
computer and their old system is pissed off

00:13:20
at you.

00:13:20
And you're just standing in the middle of

00:13:21
the road getting crushed by...

00:13:24
Run over.

00:13:27
But at least if you realize that, you're

00:13:29
ahead of the game than not realizing that.

00:13:31
Yeah.

00:13:31
Yeah, I mean, if you're not pissing somebody

00:13:33
off, you're doing something wrong.

00:13:35
Wait, I don't know.

00:13:35
Something like that.

00:13:36
Exactly.

00:13:37
I think there's a saying that goes along

00:13:39
those lines.

00:13:39
We piss people off every week if they

00:13:41
keep coming back.

00:13:42
So, you know, there's something in that too.

00:13:44
Yeah, exactly.

00:13:46
I'm still married, so here you go.

00:13:49
But one thing we should make clear also,

00:13:51
because if you go on to like ChatGPT...

00:13:55
Yes.

00:13:56
Oh, it says stereo...

00:13:58
It may give you some misinformation.

00:13:59
Well, it's not.

00:14:01
ChatGTP is not incorrect from what it's reading.

00:14:04
We have some incorrect information on our website

00:14:06
which we will fix.

00:14:07
It says that the bridges are stereo by

00:14:09
default.

00:14:10
They are, in fact, mono by default.

00:14:13
And we'll change that in time for SourceConnect

00:14:16
3 to completely go away.

00:14:17
Yeah, and this isn't about ChatGPT, and there's

00:14:19
a lot of people that, you know, either

00:14:21
people think it's magic or they don't trust

00:14:23
it, right?

00:14:24
But I will say this about ChatGPT 5,

00:14:27
like if you use it in search mode,

00:14:30
people don't know it has two modes, like

00:14:33
normal chat and search.

00:14:35
When it's in search mode, it references every

00:14:38
search result that it gives you in that

00:14:41
answer.

00:14:41
So, and if you're not sure, click on

00:14:44
the reference and read the original link.

00:14:47
In fact, I encourage you to do it

00:14:48
because that means the person who actually put

00:14:50
the content out there that it's stealing from

00:14:53
or scraping is getting rewarded because you're going

00:14:56
to their actual site, you know?

00:14:58
So, I recommend you do it.

00:14:59
I find it's funny because we used to

00:15:02
joke how, you know, when it was harder

00:15:04
to build your own search, we had a

00:15:05
search on our website.

00:15:07
Was it powered by Google?

00:15:09
Well, I forget what it was, but however

00:15:11
it went, I found it just myself and

00:15:14
other users found that it was easier to

00:15:16
search our website with Google than with our

00:15:18
own website.

00:15:19
Right.

00:15:19
Like Google searched our website better than our

00:15:22
own website could search itself.

00:15:23
That's right.

00:15:24
And it's kind of like, it seems to

00:15:26
be happening with ChatGPT now.

00:15:28
Yeah.

00:15:28
Well, that is definitely true on my website.

00:15:30
I could not get my web developer to

00:15:32
build me a search engine of my own

00:15:34
website to save a freaking life.

00:15:36
It's amazing with Google.

00:15:38
I built my own custom GTP, which is

00:15:40
not cheap to operate, but I have my

00:15:42
own custom GTP with my own language model

00:15:45
of my own freaking website so that you

00:15:48
can go and type into the chatbot stuff

00:15:50
you're looking for on the website.

00:15:52
That was my workaround.

00:15:54
And is it perfect?

00:15:55
No, but it's pretty damn good.

00:15:56
And it gives you a lot of useful

00:15:57
information in the process.

00:16:00
But I had to build something out of

00:16:03
a chatbot to be able to search my

00:16:05
own site, which is kind of insane.

00:16:07
When you think about it.

00:16:07
Exactly.

00:16:08
Is that GTPGTT?

00:16:12
The Le Mans GTP?

00:16:14
It's got a lot of names.

00:16:16
GeorgeBot, GTTBot, you know, et cetera, et cetera.

00:16:18
But I have it.

00:16:20
Since you're on that bend, I've got the

00:16:21
perfect way to end this episode.

00:16:22
If you've got the shits that version 3

00:16:24
and 4 of SourceConnect won't talk, build a

00:16:27
bridge.

00:16:29
And it's not a bridge too far.

00:16:31
It's very easy to find.

00:16:33
Well, that was fun.

00:16:34
Is it over?

00:16:57
All of this and more at our website.